In this case, some H.265 tips are necessary for us. While for H.265/HEVC codec, it is not the editable codec that can be accepted by most NLEs, such as FCP X, media players like VLC, etc. As far as I know, MPEG-2(.mpg) is the best format for Adobe Premiere Elements.
Well, if you make the recordings editable before taking to the program, the incompatible error won’t happen anymore. In fact, H.265 (HEVC), a highly compressed format, is not easy for editing in Adobe Premiere Elements 13/12.